Category Archives: Knowledge Management

Friday Focus on … Business Librarianship

Source: Flickr. Andres Musta’s photostream

Today I had the opportunity to meet with a colleague who is fairly new to business librarianship. In lieu of the Vulcan Mind Meld (a la Spock in Star Trek), I shared with her some of my favorite web sites, blogs, and journals. These are things that I read to stay current, and where I go for help, because, as hard as it might be to believe, I don’t know everything! So, in the interests of furthering the community of practice of business librarianship in general, and academic business librarianship in particular, and making some of my tacit knowledge explicit, here are some of my favorite tools:

For help with tricky reference questions

  • Zimmerman’s Research Guide(on the LexisNexis InfoPro site):
    • Tagged as an online encyclopedia for legal researchers, it has lot of business-related guidance in it. It was created by Andrew Zimmerman, a law firm librarian.
  • RUSA BRASS Libguides(American Library Association)
    • The Best of the Business Websites guides (by broad topic) and the Selected core resources guide are chock full of advice and tips on researching business questions and list the core sources in each category.
  • Find Answers Quickly(C.B. Bud Johnston Library, University of Western Ontario
    • Another great place to get a sense of which databases to look in for specific types of business information, with the added value of Canadian content.
  • I also use the FAQ database from the University of Alberta Winspear Library’s BizFAQ and their Winspear Canadian Industry database.

Issues/trends in Business Librarianship

How I Keep up with Business / Management Education

Curious about Communities of Practice and Knowledge Management? Here is a great place to start:

Communities of practice: a brief introduction (Etienne Wenger, June 2006)

I will also put in a plug for the research that I did for my MA in communications and technology in 2005. My project was titled “interaction and knowledge exchange among academic business librarians in Ontario” and you can read the full report online.

If you looking for an overview of knowledge management and some recommended readings, take a look at the handout that I prepared for a talk that I gave at the CAUT Librarians Conference in 2005 titled “remembering lessons learned: knowledge management techniques for building generational memory.”

1 Comment

Filed under Friday Focus, Knowledge Management, Librarianship

Friday Focus on… Knowledge Management

Have you heard of Knowledge Management (KM)?

If you search for Knowledge Management in Google, you’ll get 116,000,000 results (that’s 116 million).  One of the top entries is from, wait for it, Wikipedia.  I have studied KM, and so I am familiar with the key theories and core sources, and these are included in the Wikipedia entry, so it may not be a bad place to start (just don’t cite it in an academic paper :)).

An interesting research report has just come out from the Conference Board of Canada and is available in the Conference Board of Canada e-Library Service  (library database).

Knowledge makes you smarter: improving corporate IQ by transferring tacit knowledge.

“An examination of knowledge transfer strategies that allow organizations to capture, store, and share valuable tacit knowledge—knowledge built on individuals’ experiences, skills, and judgment—so it can be used to build capacity and success.

Document Highlights

It is ironic that in what is recognized as a knowledge economy, the core or our success—knowledge—is being lost in ever-larger quantities because we do not know how to preserve it. Organizations are beginning to recognize the value of knowledge management practices and are investing in processes to identify, capture, organize, store, transfer, and reuse organizational knowledge to maintain operations and achieve organizational success. However, few have had much success in transferring tacit knowledge—the invaluable knowledge built on individuals’ experiences, skills, and judgement. This report explores the compelling reasons for organizations to focus on tacit knowledge (TK) transfer and presents effective practices and processes that can be used to implement a TK transfer initiative to preserve organizational memory and IQ.” (source: e-Library description)

Happy Friday!

Leave a comment

Filed under Friday Focus, Knowledge Management